You must tell the office that pays your benefit as soon as possible if you:
- Go into hospital for one night or longer
- Go into a care home or rehabilitation centre for one night or longer
- Will miss a Jobcentre Plus appointment because you’re in hospital or have a medical appointment
A friend or relative can call for you.
How to report:
Who you tell depends on which benefits you get. You might need to report your change to more than one organisation if you get more than one benefit.
Report a hospital stay of 24 hours or longer using your Universal Credit online account or contact the Universal Credit helpline.
Call the Pension Service helpline if you get one or more of:
- State Pension
- Pension Credit
Call the Attendance Allowance helpline if you only get Attendance Allowance.
Call the Disability Service Centre if you get:
- Disability Living Allowance (DLA)
- Personal Independence Payment (PIP)
- Low or no income benefits
Call Jobcentre Plus if you get:
- Income Support
- Jobseeker’s Allowance (JSA)
- Employment and Support Allowance (ESA)
Tell your local council about a hospital stay if you get Housing Benefit.
Tell the Child Benefit Office if your child goes into hospital or ‘residential care’ for more than 12 weeks.
Call the helpline for each benefit to report a hospital stay if you get:
- Bereavement Allowance
- Carer’s Allowance