What Universal Credit is
Universal Credit is a payment to help with your living costs. It’s paid monthly.
You may be able to get it if you’re on a low income or out of work.
If you already get other benefits
Universal Credit is replacing the following benefits:
- Child Tax Credit
- Housing Benefit
- Income Support
- income-based Jobseeker’s Allowance (JSA)
- income-related Employment and Support Allowance (ESA)
- Working Tax Credit
If you currently get any of these benefits, you do not need to do anything unless:
- you have a change of circumstances you need to report
- the Department for Work and Pensions (DWP) contacts you about moving to Universal Credit
Do you need help to make a new Universal Credit claim?
Citizens Advice Isle of Wight can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.
Contact the Help to Claim Universal Credit Team:
– Email [email protected] and a local team member will call you back as soon as they can.
– Contact the national Help to Claim team on 0800 144 8 444 to speak to an adviser on the telephone. Lines are open from 8am to 6pm.
– Visit the national Citizens Advice website for a webchat.