If you have a problem at work, there is help available on how to tackle it and what to do at each stage, whether you’re sorting things out informally, taking out a grievance or making a claim to an employment tribunal.
The Citizens Advice National Website offers helpful advice on the following work related issues:
Dealing with a problem at work
Find out what you can do if you’ve got a complaint at work – outlines steps you can take.
Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim.
Making a settlement agreement with your employer
Find out how to settle a dispute with your employer without going to a tribunal by using a settlement agreement.
- What to think about before you start a claim
- Making a claim – is it worth it?
- What will it cost to make a claim?
- Valuing a claim
Dealing with grievances at work
Information on grievances in the workplace, including what is a grievance, raising a formal grievance, mediation, conciliation and employment tribunal claims.
Letter to raise a grievance at work
Letter to raise a grievance by an employee about something which has happened at work.
Complaint about a problem at work – grievance letter checklist
Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information.
Dealing with disciplinary action at work
Information for employees who have been disciplined about behaviour, absence from work, or standard of work, including what is disciplinary action, informal solutions, disciplinary procedures, mediation, conciliation and employment tribunal claims.
- Where to start
- Preparing for a disciplinary or dismissal meeting
- Who can accompany you to a disciplinary meeting
- Appealing against disciplinary action
- Understanding employment tribunals
- Starting an employment tribunal claim
- Employer’s response to an employment tribunal claim
- Preparing an employment tribunal case
- Employment tribunal hearings
- After the employment tribunal hearing
What help can I get with a problem at work
Information on sources of help to deal with problems in the workplace, including trade unions, legal help, advice agencies and other organizations.
Other Helpful Links:
ageuk.org.uk/information-advice/work-learning/discrimination-rights/work-rights/work-disputes
Citizens Advice:Problems at Work
Gov.uk – solve a workplace dispute
For more advice please contact Citizens Advice IOW
Updated 24/08/2021
Adviceline: 0800 144 88 48 (free)
Textphone: 18001 0800 144 8884
*Adviceline is open 9am until 5pm Monday to Friday