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A one-stop-shop for local help and support

If you are struggling to pay for necessities like food and fuel because of the impact of COVID-19, you can use the Isle Find It Directory of Services to find sources of local support available in your area.

You will also find details about local organisations, restaurants, food retailers and charitable organisations who may be able to offer support by searching the directory, including those who can offer financial management or debt advice.

This information will be updated regularly as we learn of new services and offers so it is worth returning here to see what is new.

For a comprehensive list of local services click on the Isle Find It link on the right hand side of the page.

Further support for families and individuals is available through the Help Through Crisis team at Citizens Advice Isle of Wight who can help you access support.

Additionally, below are details about connect4communities funded projects designed to help households facing hardship because of the pandemic.

*Whilst Citizens Advice IOW makes every attempt to ensure the accuracy and reliability of the information contained in the Directory, the information is presented “as is” without any warranty of any kind, either expressed or implied.  You should not assume that the information is error free or that it will be suitable for the particular purpose you have in mind for using it. The information should not be relied upon as a substitute for formal advice from the originating bodies. To view the full disclaimer please follow this link: islefindit.org.uk/disclaimer

What is connect4communities?

connect4communities is funded by the government’s £170 million COVID Winter Grant Scheme, which aims to provide direct assistance to households particularly affected by the pandemic, especially families with children.  The funding is to help people with the cost of food, energy and water bills.


A Food Voucher Scheme has been set up to help feed children and young people over the Christmas holiday fortnight. ​This will be repeated during the February half-term school holiday. Funding is being paid directly to childcare and early years providers, schools and colleges for them to purchase sufficient vouchers for children and young people whose families are eligible for a free voucher. Each eligible child or young person will receive a £15 voucher per week so, depending on the number of eligible children and young people in a family, that family may receive more than one voucher per week.

Support for children who do not meet The Food Voucher Scheme Eligibility:

A one-off sum is being allocated to every school and college on the Isle of Wight to fund support for families who may not be immediately eligible for the free food vouchers but find themselves struggling financially; for example, where a parent has lost their job due to COVID-19. Schools and colleges can use these grants to help families with food vouchers, energy cards/tokens to pay fuel bills and other essential items such as warm clothing or bedding. For Care Leavers that do not meet the Food Voucher Scheme eligibility, in January a £20 food or fuel voucher will be available.

Support for energy bills:

If you are struggling to pay your fuel bill contact your local Citizens Advice, who will be able to assess your eligibility for financial support with fuel bills over the winter period.  Details of your local Citizens Advice service can be found by clicking here.

Published 11/01/2021