01983 823898

Mobile Phones

What is a mobile phone?Mobile phones are a very popular way to keep in touch with others whilst on the move. They can be used to make phone calls and send text messages. Some phones can also be used to send and receive photos and emails, listen to music or the radio,...

Internet and Broadband

What is the internet? The Internet is a global telecommunications network which links millions of computers. How do I access the internet? You don’t need the latest or most expensive technology to access the internet. You’ll need: a digital device a modem or router an...

Complaining About Goods & Services

When to make a complaint:If you are not happy with the service or goods that you have received you can make a complaint, or in some cases you may be able to return the goods and secure a refund. You should check with the organisation directly to see if they have a...

Gas Safety

Badly fitted, damaged, poorly serviced or faulty gas appliances can put you at risk of gas leaks, fires, explosions and carbon monoxide poisoning. It is important to know what steps you can take to stay safe in your home. Gas appliances should be serviced regularly...

Fraud and Scams

We have seen an increase in the number of scams circulating during lockdown, on social media and through mobile networks. We are aiming to raise awareness of the growing number of scams that are targeting more and more people. What is a Scam?Scams are fraudulent...

Energy Saving Tips

Make sure your home is energy efficient You might be able to save money by making your home more energy efficient – for example by: using your central heating effectively keeping your home warm for longer making changes so you use less electricity and gas Using less...