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Help Through Crisis

Help Through Crisis (HTC) aims to assist Island residents who are in genuine hardship, enabling them to quickly access help in an emergency. There is a limited fund to provide immediate emergency help with food, gas and electricity. This can only be offered to those...

Your benefits whilst in Hospital

You must tell the office that pays your benefit as soon as possible if you: Go into hospital for one night or longer Go into a care home or rehabilitation centre for one night or longer Will miss a Jobcentre Plus appointment because you’re in hospital or have a...

Welfare Benefits

Which Welfare Benefits Am I Entitled To? It’s important to make sure that you get all the help that you’re entitled to. View our pages at Citizens Advice to give you information on benefits and tax credits if you are working or unemployed, sick or...

Winter Fuel Payments

Winter Fuel Payment If you’re struggling to afford your energy bills, you might be able to take advantage of certain benefits, grants and help offered by the government and energy suppliers. The Winter Fuel Payment is an annual one-off payment to help you pay for...

Direct Payments

A personal budget aims to change the way in which services are assessed for, funded and arranged. It gives you more control and choice over the help you receive. Direct Payments are a way of paying for care and support services such as care in the home, day services...

Universal Credit

What Universal Credit is Universal Credit is a payment to help with your living costs. It’s paid monthly. You may be able to get it if you’re on a low income or out of work. If you already get other benefits Universal Credit is replacing the following benefits: Child...